The Tipping Point: How Little Things Can Make a Big Difference

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Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality...

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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

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Lean Six Sigma

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Project Management (Briefcase Books Series)

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Operations and Supply Chain Management

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What is Lean Six Sigma

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